INSAFEA Privacy Policy

[Company / Operator name] ("we", "us") respects your privacy. This policy explains what we collect when you use INSAFEA (the "Service"), how we use and protect it, and the rights you have.

1. Information We Collect

  • Account data: email, nickname, password (stored only as a secure hash — we never see your password), invite code and who invited you.
  • Content: your prompts and chats, uploaded images / videos / documents, character library and training material, and generated results.
  • Transaction data: order number, plan, amount, payment method and status. Full card numbers or payment account details are handled by the payment provider and are not received by us.
  • Usage data: login times, Token history, IP address, browser type and error logs, used for security and troubleshooting.
  • Cookies and browser storage: to keep you signed in and remember your language and interface settings.

2. How We Use It

  • To provide, maintain and improve the Service (e.g. generating, translating and storing your work);
  • To verify accounts, deduct Tokens, credit payments and provide support;
  • To prevent fraud, abuse and prohibited content and keep the system secure;
  • To analyse usage in a way that does not identify you;
  • To retain or disclose data when required by law.

3. Sharing and Third Parties

3.1 To perform generation, your prompts and uploads are sent to our third-party AI providers, which may process them only to provide the service.

3.2 Payment data is processed by third-party payment providers (e.g. convenience-store payment, PayPal) under their own privacy policies.

3.3 Except as described above, with your consent, or when required by law, courts or authorities, we do not sell, rent or otherwise share your personal data with third parties.

4. Retention

  • Account data: kept until you delete your account; afterwards only records required by law are retained.
  • Generated results and uploads: kept for a limited period and may then be deleted automatically, so please download your own copies.
  • Transaction records: kept as required by tax and accounting laws.

5. Security

We protect data with encrypted connections (HTTPS), password hashing and access controls. No transmission over the internet is 100% secure, so please keep your password safe.

6. Your Rights

You may ask us to access, copy, correct or supplement your personal data, to stop collecting or using it, or to delete it and your account. Contact us at the address below and we will respond within a reasonable time, except for data we must keep by law.

7. Children

The Service is only for adults aged 18 or over with full legal capacity and is not intended for minors.

8. Changes

We may update this policy and will post the new version with its update date.

9. Contact

[Company / Operator name]
Support email: [[email protected]]

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